Australia's #1 Philips Smart Door Lock Specialist

Shiva

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I recently had a Philips smart lock installed by DDL technician, and I couldn't be happier with the service. The technician arrived promptly and was very professional throughout the installation process. They were knowledgeable about the different types of locks available and helped me choose one that suited my needs perfectly. The installation was done quickly and efficiently, and the lock works great. I highly recommend their services to anyone in need of a new smart lock!

杨菁

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The person who came to install today was very patient. Our original lock was very difficult to replace, but despite that, the installer did their best to help us solve the problem and installed a new lock. Afterwards, they patiently explained how to use the new lock. Additionally, the installation was quick and efficient, with clear and easy-to-understand explanations. We are very grateful for the work and help provided by the Smart Lock installer today. If anyone needs to replace their lock, I would recommend contacting them. The employees at Smart Lock respond quickly and communicate smoothly, with great efficiency and patience. Thank you to them.

Jason

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Purchased online. Got the parcel delivered a few days later. Received call from installer after and get the beauty installed couple of days later.Recommended. The lock works very well. No need any keys now. 😀

Sherwin

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It was a good upgrade (all in one with intercom doorbell, video) and additional security in our home. The app is also very easy to use!

Travis

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Today we finally got our Philips smart lock installed which we purchased at last years Home Show. The lock was professional installed a by DDL technician, and I couldn't be happier with the service. The technician arrived promptly and was very professional throughout the installation process. And he explained the functions and the operating procedures.Thank you for your service today.

Simon

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It was our first time getting a smart lock and there were lots of uncertainties at the beginning. Did a lot of research before going with my smart lock. Didn’t disappoint. The process are you order, measure, they confirmed if the door is suitable, send out the lock and an installer will show up next day to install it.

The only comment that I had is the Philips smart lock that I bought is pretty new to the market, the customer service might struggle a little to help you to set it up. The online manual was very useful.

Guy

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The service was excellent. Both the sales representative and the installation technician were extremely helpful and I was initially interested in purchasing a Samsung product, but Ann advised me to go with Phillips, due to the fact that it was a better fit in our door. Bonus free installation as well.

Highly recommended their service.

Michelle

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Great customer services. We had an issue with the lock after being installed. Support was very helpful and a replacement part sent and received in a few days.

Michael

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Review: I was lucky to get Philips smart lock which was installed last week by smart lock team . Great work and very professional team , always happy to help

Lyndal

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Matias was very efficient and helpful installing our lock. We are really happy with the product and service.